Case study
Clinic booking portal
Online appointments, staff rota and reminders that replaced a shared paper calendar.
-70%
Front desk calls
4.8/5
Patient rating
6 wks
Idea to launch
The challenge
Two clinics ran bookings on a shared paper calendar. Double bookings were common and reminders were sent by hand.
Our solution
We built a booking portal with role based staff access, a rota view, and automated SMS and email reminders.
The result
Front desk calls fell by 70 percent in the first month. No-shows dropped after reminders went live.
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