Case study
Policy document assistant
Staff ask questions in plain language and get answers linked to the exact clause.
3 min
Average lookup
+40%
Policy use
92%
Answers with citations
The challenge
Staff searched a long set of HR and safety policies and often gave out outdated answers.
Our solution
We indexed the documents for semantic search and built a chat interface that always cites the source clause.
The result
Lookups that took 20 minutes now take 3, and every answer can be checked against the source.
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